Who we are
Urban Crest is a real estate company committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
Our website address is: https://urbancrestgh.com
Information We Collect
When you contact us or submit a form on our website, we may collect information including:
- Full name
- Email address
- Phone number
- Property preferences
- Budget information
- Location preferences
- Messages and enquiries
- Any other information you voluntarily provide
We also automatically collect certain technical information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of your visit
How We Use Your Information
We use your information to:
- Respond to your enquiries
- Help you find suitable properties
- Provide information about our services
- Arrange property viewings
- Improve our website and customer experience
- Send updates or marketing communications (only where permitted)
We never sell your personal information to third parties.
Property Enquiries
When you submit a property enquiry, your information is stored securely so that our team can contact you regarding your request and provide suitable property recommendations.
Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Analyze website traffic
- Improve website performance
You may disable cookies through your browser settings, although some features of the website may not function properly.
Comments
If comments are enabled on our website, we collect the information entered in the comment form together with the visitor’s IP address and browser information to help prevent spam.
Media
If users upload images to our website, they should avoid including embedded location data (EXIF GPS), as visitors may be able to extract this information.
Embedded Content
Our website may include embedded content such as:
- Google Maps
- YouTube videos
- Social media feeds
Embedded content behaves exactly as if you visited the third-party website directly and may collect data in accordance with their own privacy policies.
Who We Share Your Information With
We do not sell or rent your personal information.
Your information may only be shared with trusted service providers who assist us in operating our website or providing our services where necessary.
Where required by law, we may disclose information to regulatory authorities.
Data Retention
We retain your information only for as long as necessary to:
- Respond to your enquiries
- Provide our services
- Meet legal and regulatory obligations
Your Rights
You have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your information (where legally permitted)
- Withdraw consent for marketing communications
- Request a copy of the information we hold about you
To exercise any of these rights, please contact us.
Data Security
We implement reasonable administrative and technical measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of internet transmission is completely secure.
Third-Party Links
Our website may contain links to third-party websites. Urban Crest is not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us through the contact details available on our website:
